Reservation Policies

Live your Dreams

Cancellation Policy:

·  To book a reservation requires a deposit of 100%.

·   Pay by credit card in Mexican pesos at the exchange rate of the day at Hotel.

·   The prices are for 1-2 people for room.

·   Each extra person, in the room, will be charged 30.00 USD, for night, 40.00 USD in Christmas season.

·   The check-in is at 2.00 pm and the check-out is at 12.00 pm.

·  Cancellations received up to 14 days before arrival, will retain 100% of total cost.

·    In the Christmas period, 23/12/2018 – 07/01/2019, Cancellations received up to 30 days before arrival will retain 100% of total cost.

·   Will retain 100% of total cost, in respect of cancellations during the holiday, including bad weather or hurricanes; any inconvenience or complication caused by a hurricane's direct hit, near miss, or significant threat of a hurricane strike. There are no refunds due to flight cancellations or changes, strikes, labor disputes, lockouts, threats or acts of terrorism, acts of war or declared war.

·   After the first night a customer does not arrive, is a NO SHOW reservation and the room is free to sell,
if a client comes a day after or more, the reserve is not more active.

·   The guest of said room offered for rent by HOTEL POSADA 06, understand and agree to abide by ALL the terms and regulations set forth in this document, and as the guest, I agree to be held financially responsible.

·   Services to "courtesy" will not be guaranteed.

·   Animals are not accepted.

·   Prices are plus taxes, 16% VAT and 3% state tax.

The guest is acknowledging that they have read and accepted the cancellation policy of Hotel Posada 06 Tulum