Hotel Information

We include useful information to make your trips as simple and easy as possible:

Please present a valid photo ID and the credit card used in the reservation.

Check-in: after 3:00 pm
Check-out: before 12:00 pm
Baggage storage: if you arrive early or want to leave later, we can store your luggage for free, while you are exploring the city and / or the beautiful beach.

Cancellation: free cancellation up to 20 days before arrival. Once the reservation is made, it will be issued with the credit card that gave us a guarantee. At the time of your arrival you can decide how to pay, whether in cash with USD or MXN or with a credit card. If canceled or modified within 20 days of arrival or in case of no-show, 100% of the reservation will be charged with taxes. With a non-refundable fee, if canceled, modified or in case of no-show, the total price of the reservation will be charged. Reservations with a NON-REFUNDABLE policy can not be canceled or modified without paying the penalty.

Smoking Policy: Smoking is not allowed inside the rooms, a fine of USD 200.00 will be paid for violating our policy.

Animals are not allowed

Address: Calle Andrómeda Este, Block 10 Block 17, CP 77780, Tulum, Quintana Roo, Mexico
Telephone number: +52 984 8025806 - Email:

How to get there: From Cancun or Playa del Carmen, take state highway 307 to Chetumal, enter Tulum at the second traffic light, turn left and first left, we are behind Scotiabank. From Cancun to Tulum, you can take an ADO bus or a small mini van, or a taxi, which costs around 140 USD. We can book a private transporter, a very comfortable car, directly from the Hotel Cancun; the cost is 99 USD for 1-2 people. If you need private transportation, please send me an email.

If you have additional questions, do not hesitate to contact us; Our reception is available to you 24 hours a day, 7 days a week.

Have a wonderful day, see you soon

Staff Hotel Posada 06 Tulum