Hotel Information

We include useful information to make your trips as simple and easy as possible:

Please present a valid photo ID and the credit card used in the reservation.

Check-in: after 3:00 pm
Check-out: before 12:00 pm
Luggage storage: if you arrive early or want to leave later, we can store your luggage for free, while you are exploring the city and / or the beautiful beach.

Smoking Policy: No smoking inside the rooms, a fine of 200.00 USD will be paid for violating our policy.

Animals are not allowed

Breakfast is NOT INCLUDED in the room


Regular Policy : Cancellations received up to 14 days before arrival, if you keep 100% of the stay.

Christmas Policy : In the CHRISTMAS period, December 23 - January 07, cancellations received up to 45 days before arrival will be retained 100% of the stay.

NON REFUNDABLE Policy: Reservations with offers and NON REFUNDABLE policy will not be possible to cancel and / or modify without paying the penalty

After the first night a client does not arrive, it is a NO SHOW reservation and the room is free to sell, if a client arrives a day or more later, the reservation is no longer active.

Address: Calle Andrómeda Este, Manzana 10 Lote 17, CP 77780, Tulum, Quintana Roo, México
Telephone number: +52 984 8025806 - Email:

How to get there: From Cancun or Playa del Carmen, take state highway 307 to Chetumal, enter Tulum at the second traffic light, turn left and the first on the left, we are behind the Scotiabank. From Cancun to Tulum, you can take an ADO bus or a small mini van, or a taxi, which costs around 140 USD. We can reserve a private carrier, a very comfortable car, directly from the Cancun Hotel; the cost is 99 USD for 1-2 people. If you need private transportation, please email me.

If you have additional questions, please don't hesitate to contact us; Our reception is available to you 24 hours a day, 7 days a week.

Have a wonderful day, see you very soon

Staff Hotel Posada 06 Tulum